I personally have been working with Opera PMS for 13+ years now. In the early days, the programming and support were fantastic. And while the PMS system continues to evolve, the service and response time from Opera Support has gradually declined causing operational frustrations for myself, co-workers and other colleagues in the industry.
HSS is the perfect solution to this ongoing problem. The staff is extremely knowledgeable about all aspects of our system. From Set-Up, to Install, Interfaces, Configuration and Operational questions, there is no task that is too big or too small for these guys. More specifically, we had a situation recently where we had several on-going problems that we found difficult to resolve. The team from Hotel Systems Solutions stepped in and had all of our questions and problems solved/fixed within a matter of two days --- and all at a cost that was affordable to the hotel (as opposed to the inflated prices we were seeing directly from our vendor).
The team at Hotel Systems Solutions are extremely professional and fantastic to work with. I would highly recommend them for any Opera/Oracle related task.