About

Discover why so many hotels are turning to HSS for their technology needs.

We are a team of innovative hospitality and technology experts who specialize in providing the hospitality community with integrated solutions and support for Opera PMS, Windows and MICROS Fidelio products.

With over 40+ years of hospitality management and technology experience our team has successfully implemented the Opera PMS at more than 1,200 hotels and resorts across the world, including chains such as IHG, Carlson-Rezidor Hotels, Hyatt, MGM and Wyndham.

We are passionate about providing unparalleled customer service and timely, affordable software solutions for clients of every size that result in valuable savings, improved financial controls, increased staff productivity and enhanced guest experiences for our clients. 
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Meet the leadership.

Scott McGraw

Co-Founder & CEO

Scott McGraw brings more than 20 years of hospitality management and technology experience to his role as Co-Founder/CEO at Hotel Systems Solutions (HSS). Scott founded HSS in February 2015 to provide the hospitality community with a specialized suite of services and support that would assist in maximizing their technology software -- particularly Opera PMS, S&C, OXI and Interfaces -- as well as provide a higher level of data network support and training. 
Get to know Scott.

Erik Strom

Co-Founder & COO

As Co-Founder and COO of Hotel Systems Solutions (HSS), Erik Strom has enjoyed a career in hospitality and technology for 20+ years with a breadth of expertise in hotel management, operations, budgeting and financial analysis, customer service, hospitality technology, training and installation.
Get to know Erik.

Find out more about what Hotel Systems Solutions can do for you.

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